Glossary
High Level Standards
Prudential Standards
Business Standards
- COBS Conduct of Business Sourcebook
  - COBS 1 Application
  - COBS 2 Conduct of business obligations
  - COBS 3 Client categorisation
    - COBS 3.1 Application
    - COBS 3.2 Clients
    - COBS 3.3 General notifications
    - COBS 3.4 Retail clients
    - COBS 3.5 Professional clients
    - COBS 3.6 Eligible counterparties
    - COBS 3.7 Providing clients with a higher level of protection
    - COBS 3.8 Policies, procedures and records
  - COBS 4 Communicating with clients, including financial promotions
  - COBS 5 Distance communications
  - COBS 6 Information about the firm, its services and remuneration
  - COBS 7 Insurance mediation
  - COBS 8 Client agreements
  - COBS 9 Suitability (including basic advice)
  - COBS 10 Appropriateness (for non-advised services)
  - COBS 11 Dealing and managing
  - COBS 12 Investment research
  - COBS 13 Preparing product information
  - COBS 14 Providing product information to clients
  - COBS 15 Cancellation
  - COBS 16 Reporting information to clients
  - COBS 17 Claims handling for long-term care insurance
  - COBS 18 Specialist Regimes
  - COBS 19 Pensions supplementary provisions
  - COBS 20 With-profits
  - COBS 21 Permitted Links
  - Transitional Provisions and Schedules
- ICOBS Insurance: Conduct of Business sourcebook
- MCOB Mortgages and Home Finance: Conduct of Business sourcebook
- BCOBS Banking: Conduct of Business sourcebook
- CASS Client Assets
- MAR Market Conduct
Regulatory Processes
Redress
Specialist sourcebooks
Listing, Prospectus and Disclosure
Handbook Guides
Regulatory Guides

Client categorisation (COBS 3)

Reference Code	Title
COBS 3.1	Application
COBS 3.2	Clients
COBS 3.3	General notifications
COBS 3.4	Retail clients
COBS 3.5	Professional clients
COBS 3.6	Eligible counterparties
COBS 3.7	Providing clients with a higher level of protection
COBS 3.8	Policies, procedures and records